100. 0 Replies. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Access your bills, diagnose faults and manage your package. If you would like the Web Safe settings changed, let us know as this can be a work around for now. Virgin Fibre Areas only. Vodafone They provide the functionality via the Websafe function linked above. This bypasses Virgin media website blocking, allowing you to access. 222 and 208. Search here for parental controls guides for broadband, mobile, smartphones, social media, search engines and more, e. Same problem from either the phone app or web-site. 1. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. uk, which will give you a rough idea on if it's a single ISP in the UK that's filtering your site, or the entire gamut. Your - 5083340 - 2Look out for the envelope in the top right-hand corner. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband with parental controls. So I’ve gone in through the Account settings/Online Security and it looks like it works (it confirms that it’s applied the settings) but it does. 168. uk. Allow at least a metre of clearance for best performance. A new secure password will be generated for you. Go to My Apps. Hi there @cheezdude . CyberGhost VPN is operated by Kape Technologies – the company behind PIA. 67. Web Safe is automatically turned on for customers joining Virgin Media after 16 May 2018. Solved: Hi, I can't seem to turn on Web Safe. Changing network settings to use any Public DNS should re-gain full access for the device. Up to 3 WiFi Pods if needed. No setup fee is available on all bundles, broadband & phone, and broadband only packages. on laptop and moibile, including private browsing. 07K; 891; 2. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. My Virgin Media makes managing your account easier with all your information in one place. . I'm reluctant to switch Websafe off without confirmation that LRG is safe. 222 and 208. By comparison, BT’s Fibre Essentials, with the same speeds, is £30. This means that the signal travels out into the room, and not into the floor. We would like to show you a description here but the site won’t allow us. My website is clean and free of any viruses and malwares. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Reply crispywales •. Welcome to the community forums. We would like to show you a description here but the site won’t allow us. 1. 5. Will Web Safe affect my Virgin TV Go or Virgin TV parental controls? Web Safe child safe mode only applies to your broadband connection and won’t change any of your TV Go or TiVo parental control settings. 10. Welcome to the Virgin Media Security Hub , your go-to for online security and fraud information . Its features include firewall, parental control, ad blocker, identity theft protection and privacy manager. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. What is Virgin Media Web Safe? Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. g Snapchat, Google, EE, Sky. When I go to the settings page and click to turn on, I get the message " Sorry the - 5319009. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. The computer where I really need to do this runs Linux so I have changed the system-wide /etc/hosts file to set the IP address to 0. . End of contract. Re: Can’t access web safe. Introducing the My Virgin Media app . You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off. Reset Hub password. We would like to show you a description here but the site won’t allow us. No bank or credit card details are required for the trial. Hi, I've noticed the VM web safe is not working properly. CyberGhost VPN – Tools optimized to fix Virgin Media VPN issues. And finally, you can add timing restrictions. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. If it’s not a technical issue you need help with then we’re here to support you on. . com). To confirm private browsing is on, you will see the word inPrivate beside your address bar. It is still shown as enabled on the WebSafe website, and Virgin Support was of little use. To deactivate Virgin Media Parental Controls select ’DEACTIVATE’. Click: My Apps. College Degrees in Order | Guide to All 4 College Degree Levels March 31, 2022 • 9 MinutesWe would like to show you a description here but the site won’t allow us. Enter your credentials and press OK to log into the router settings menu. Select Parental Controls in Virgin Media Web Safe. This lets you manually addThis tutorial is for anyone unable to access certain websites at home. I came home only to find out a regular website I used has been blocked by Virgin Media, How do I bypass this ? #2. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Virgin Media Internet Security is an award-winning antivirus software that offers customers safe browsing without the threat of viruses, malware, phishing and other dangers. Tried numerous times to switch off the recent web safe addition from Virgin Media banning access to most web addresses. It blocks sites that may contain phishing and malware, and allows you to set up. Any website unsuitable for children is blocked by default. Just joined. When clicking on the Websafe - Manage settings buttons it just takes you back to the home page and says "Somethings's gone wrong". Forum Team. My Virgin Media. Web Safe consists of Virus Safe and Child Safe. Virgin Media Web Safe allows you to block certain websites on all of your devices connected to its network. And finally, you can add timing restrictions. so apologies if I have missed it. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Hi, I've seen this problem mentioned so many times but nobody's 'fixes' work. Forum Team. We want you to have a great time online without worrying about viruses, malware, phishing and other nasties. com. Try a different DNS to confirm access which should bypass VM web safe. A VPN circumvents restrictions by encrypting and sending all of your traffic through a tunnel that is decrypted once it reaches the VPN server. Online security. I have a similar issue. We would like to show you a description here but the site won’t allow us. The Proposed O2–Virgin Media Merger Will Significantly Increase the Level of Fixed–Mobile Convergence in the UK May 2020 Simon Lumb; Virgin Media Response; Virgin Media Reports First Quarter 2007 Results; Virgin Media Annual Report 2009 27APR201011453220 Dear Stockholder, 2009 Was a Year of Significant Achievement for. It blamed a “technical glitch” and has offered £90 for the. 0. cancel. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. At least 30Mbps download speeds in every room or £100 one-off credit. Experiencing Virgin Media broadband issues? From broadband setup to slow internet problems, find everything you. Your link takes me to the internet security page, and it shows how to switch on parental control. Go to My Apps. Sign in or register . It's also important to keep your Hub 3 upright, with its light facing out towards the room. Virgin Media pricing. Not able to access websafe_setting page (able to go to update_profile page). 10. @ntlworld. I'm sure if I had my network gear + hub 5 I could - 5105140 - 2wrote: In the second picture, two posts back, ‘static’ is ticked for the IP address, this is totally wrong for VM, it must be ‘DHCP’. 255. Shop Broadband, TV and Landline Offers. Here you’ll find all the help you need for Virgin Media related problems and issues. Log in to your Virgin Media account using your email address and password. To set Virgin Media’s parental controls, go to My Virgin Media and select Sign in in the top corner. Any website unsuitable for children is blocked by default. . Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. Subnet prefix length 255. Click: Web Safe. net Email address stopped working and been locked out for 5 days in Email a month ago Constant T3 Timeouts in Networking and WiFi 11-09-2023 Weird dropouts every 30 minutes in Networking and WiFi 16-01-2023 Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. Sorry to hear of the issues with the web/child safe. Options. Virgin Media customers can get unlimited online protection for all your devices for just £3 a month, with Virgin Media Internet Security powered by F-Secure. 0 Replies 866 Views. virginmedia. 9. My Virgin Media, making managing your account easier with all your information in one place. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. 9. Virus SafeVirgin Media was founded in 2006. If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options. Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. 168. Options. Where can I send a false positive to remove my website in the list of blacklisted website. 4. My clients are configured (via DHCP) to use the router and the router is configured (via DHCP) to use Virgin's. Have ensured no updates for windows. Have you tried adding the VPN site and other URLs it might need to My Virgin Media > Update settings > Online Security > Web sites > Add (located under Allowed Websites )? --. £8p/m extra or included with Gig1 or Volt. 159. The. To help protect against online threats, all Virgin customers can get Virgin Media Internet Security for all the family’s smartphones, tablets, or computers. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. Welcome to the Virgin Media Community! The best place to search for help and tips on how to get the most from our services. Options. You can lock or block MTV Play on your Virgin Media TV box using the instructions in the Lock Apps & Games section above. I’m losing the will to live. Pick a category to get started. I have disabled the Virgin Media Websafe Settings (Virus Safe I left on but I disabled Child Safe). From there the Web Safe can be accessed and configured. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Should the issue persist post back here to have issue flagged to the forum team. These are two settings — Virus Safe and Child Safe. Learn more Have I helped? Click Mark as Helpful Answer and solved, or use Kudos to say thanks. We want you to have a great time online without worrying about viruses, malware, phishing and other nasties. 140 even though I'm using Virgin's DNS servers and. 1. Remember that parental control settings are only one part of online safety. Virgin Media released their network level parental control option, WebSafe, in early 2014. 168. Available with M50 broadband or faster. Virus SafeVirgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. Select the Settings cog in the top right-hand corner. Virgin Media also offers an additional security tool called F-Virgin Media Websafe is currently blocking it. NordVPN is a trustworthy VPN solution brought to you by Tefincom & Co. It’s important to remember that Web Safe protects all your devices connected via your router, whereas anti-virus software only protects the device it’s installed on. Open a Web browser (e. on 18-01-2023 20:59. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. Preferred DNS 192. 2nd November 2017, 00:31. Just bear in mind this would reset everything. 168. Additionally, I've read others have been stuck trying to access the WebSafe settings and just being looped back to the toolkit. 1) I thought the results wouldnt show but they did. I have searched alot on here but cannot find the answer. EETo open a private browsing window in Opera: You can now use the new window to browse privately, and your data won’t be saved to your device. 67. These are two settings – Virus Safe and Child Safe. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. 220. Doesn't work in Igconito, Chrome Browser, Edge or Safari. We would like to show you a description here but the site won’t allow us. 222 and 208. It is accessible to UK. Any help appreciated. 6 - 6. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. 10. Web Safe consists of Virus Safe and Child Safe. You could also use a VPN to save you from using a proxy site all the time. I've rebooted router and restarted devices but nothing helps. com 194. I have disabled the Virgin Media Websafe Settings (Virus - 5105140 - 2As Virgin Media customers, you may have the right to apply to the High Court to vary or discharge the Court Orders below if you are affected by the blocks which have been imposed. 296. Please enter your email. Will Web Safe affect my Virgin TV Go or Virgin TV parental controls? Web Safe child safe. Any website unsuitable for children is blocked by default. . Learn how you can change Web Safe settings to turn Child Safe off. 1. Web safe was working fine. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. this is also happening with me, also on Virgin Media WiFi Reply Danakin998. 220. We would like to show you a description here but the site won’t allow us. Switch on Child Safe. Entertain me; Broadband Deals. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. Encryption means that the WiFi signal is scrambled so that unauthorised computers and devices are unable to understand the data being transmitted across your WiFi network. Non-Virgin Media customers are charged £79. 67. Customer since 1993. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Use Google translate but you won’t be able to search. TalkTalk HomeSafe, BT Parental Controls, Sky Broadband Shield, Virgin Media WebSafe)?We would like to show you a description here but the site won’t allow us. 159. When clicking on the Websafe - Manage settings buttons it just takes you back to the home page and says "Somethings's gone wrong". Today we offer four multi award-winning services - fibre broadband, TV, mobile and home phone. Go to Account settings, then Account details b. @ntlworld. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. TalkTalk HomeSafe was the first online security software in the UK to block harmful content on a network level, when it was launched back in 2011. Web Safe; Virgin Media Internet Security; Google One; Upgrades & products. They tried DHCP it don't work so I wanted to see if with the hub in router mode with the Mesh as static IP would work. com again and noticed a. Posted: Fri Aug 22, 2014 11:22 am. Share this with your friends, family and colleagues. Any attempt bounces me back to my account page. on 15-04-2023 15:47. Learn how you can change Web Safe settings to turn Chi. I have set up an account with OpenDNS and added my home network with dynamic DNS. Check in your account settings on their website. We would like to show you a description here but the site won’t allow us. 10. 8. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides. We would like to show you a description here but the site won’t allow us. I do not pay the extra £3 a month for the internet security. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. com. in/myVM . . virgin. For internet explorer, you can open in Private browsing window by Selecting tools and the inPrivate browsing. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals; Parental controls are a set of tools designed to protect and keep children safe online. We would like to show you a description here but the site won’t allow us. 4. I can't do this. _____ Scott My setup: VM TV 360 box, M350 Fibre broadband with Hub 3 in modem mode connected to a Netgear R7000 router. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. This allows you to choose the type of content you can restrict. When I go to the settings page and click to turn on, I get the message " Sorry the - 5319009. From yesterday, 07 Nov, ebay website seems to be down on my end, no graphics, weird big arrows, dysfunctional CSS. There’s not much point protecting your WiFi, Hub, TiVo and passwords if you don’t look after your devices as well. These are two settings — Virus Safe and Child Safe. . Email address. Sign Up # (also hope it's ok if i tagged you)# **# aos# aosedit# but I LOVE SKYE# gifs# jemmasimmuns# mine# skyeedit# skyejems# so i finally get past the blocked websites on my computer and the first thing i do is gif#total trash :-)We would like to show you a description here but the site won’t allow us. Web Safe only works on devices connected to your Virgin Broadband at home. You’ll find these details on your bill or welcome email. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. Excludes broadband faults and broadband network outages. Alternatively, you can call 0345 6000 789 using your child's Mobile phone so that you can activate the parental controls. To activate Virgin Media Parental Controls select ‘ACTIVATE’. These are two settings — Virus Safe and Child Safe. Registration is fast, simple and absolutely free so please join our community today. Changing Virgin Media Web Safe Settings on Desktop/Laptop in Self Care Videos 20-08-2018 How to change your Series Link+ Settings on V6 box in Self Care Videos 11-04-2017 Troubleshooting your Virgin Media router in Help 29-07-2016Called "Web Safe" the system currently blocks all access to sites featuring pornography, drug use, hate speech, violence, self-harm and suicide. on 05-01-2023 17:27. And finally, you can add timing restrictions. Since 2013, all new customers to the four biggest ISPs (Sky Broadband, BT, Virgin Media and TalkTalk),. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. Sign in to your My Virgin Media account to view your bills, make a payment, set up a Direct Debit and much more. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. Try both Mac and Windows. I wouldn. WebSafe allows you to set age categories on your network for users. The Websafe is based on DNS at our end but a customer can override those settings by manually setting DNS to be google for example (8. Login to the Virgin Media online account in a web browser. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. Thanks for your cooperation over PM Paulhank, The option should now be turned off for you. com 9. All fine with these devices if I use mobile data so it’s defo something to do with the Wi-Fi. Virgin Media also offers an additional security tool called F-Yn poeni am ddiogelwch ar y we? Bydd y canllaw hwn i'r feddalwedd rheoli rhieni a gynigir gan ISPs yn eich helpu i ddod o hyd i'r band eang teulu perffaith ar gyfer eich cartrefWe would like to show you a description here but the site won’t allow us. If your site is blocked by a majority of ISPs, it may be that there is a. You can even reboot your Hub from the comfort of your sofa. 220. If any issue occurs, you can try disabling the Virgin Media Websafe Settings (Child safe mode off) and try again. Virgin Media’s Web Safe blocks access to websites with viruses, as well as protecting you from malicious sites. Click here to view more details on content filters from Virgin Media’s Web Safe. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. As with most live chats nowadays, there is a virtual assistant to help you at first. It’s easy to customise by clicking on the Categories, Websites or Set timer filters. Contact the site operator for further help. Virus SafeWe would like to show you a description here but the site won’t allow us. You can either turn on Content Lock via text by texting “Strict. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. If you suddenly discovered that your IPTV service no longer works, chances are that Premier League matches are airing. _____ Scott My setup: VM TV 360 box, M350 Fibre broadband with Hub 3 in modem mode connected to a Netgear R7000 router. The Websafe screen has changed - it used to look like the first picture but has now changed to look like the second picture. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. 8. net Email address stopped working and been locked out for 5 days in Email a month ago Constant T3 Timeouts in Networking and WiFi 11-09-2023 Weird dropouts every 30 minutes in Networking and WiFi 16-01-2023How to turn on Child Safe. Move message to Spam folder (default) Flag a message as. Select the SPAM setting you’d like to use: Reject All Spam messages. ExpressVPN — Best Overall Virgin Media VPN With Superfast Speeds for Uninterrupted Connections. We give all our customers a complete, market leading security package called Virgin Media. And finally, you can add timing restrictions. The fact you cannot configure VM web safe may be part of the issue. Exclusive student broadband deals with an '. I've accessed websafe before but now when I select 'manage. Web Safe only works on devices connected to your Virgin Broadband at home. Up to 3 WiFi Pods if needed. Available with M50 broadband or faster. Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112. The service is headquartered in Bucharest, Romania, and is subject to its jurisdiction only. Virgin Media states “Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. Click Apply. Jim__d. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. Being honest helpful and constructive virgin media are the worst company I have ever had to deal with in 30 years of business, put in at least a myriad of customer service rather than just billing teams to rip people off and the most constructive feedback I can offer is either shut the company down or sell on to someone else who cares. Legal stuff. Here you’ll find all the help you need for Virgin Media related problems and issues. You’ll pay nothing for 3 months (with no payment details needed upfront), then just £3 a month (or £30 a year). You don’t go into the hub to change settings, like adding sites to block, you login to Websafe with your My Virgin Media account login. Virgin Media takes online safety seriously. Can I then enable Web Safe on just that guest network and not the main one? I don't want to enable Web Safe on the main one as it doesn't allow VPNs but I need to use a VPN. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. Using Google's DNS as suggested resolved it to 140. 67. Posted: Fri Aug 22, 2014 11:16 am. 168. M500 – 516Mbps, the fastest, most widely available fibre optic deal in the UK. Jim__d. Web Safe works via Virgin Media's DNS and to confirm if that is the case go to and confirm the reported AS Name is Virgin Media. I am a Virgin Media customer and I have tried to install FS but failed. See. If Virgin Media are telling you Web Safe is on and when you make the following queries from a Command Shall or Terminal: nslookup protonvpn. Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web Safe Settings!. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband.